| rev:text
| - Oh @TheVigAZ, you usually do so well, but when you fail me, it's always an epic fail. Last night, you fell flat on your face.
I ordered the Vigazz Burger, anticipating greatness.
My girlfriend and her daughter received their food, and finished their meals. I got nothing.
While my girlfriend was still eating, I inquired with one of the back servers about my burger, and was told it was almost ready.
15 or 20 minutes after my party finished eating, I was still waiting.
The other people around me, who'd ordered around the same time as I (some before, most after) were finished with their meals, and still I waited.
I had by this time decided I no longer wanted my meal, but no server was present to inform.
While I waited for the server to come by to deliver the inevitable check, I noticed people who'd arrived AFTER we ordered, getting their meals.
And still, I waited.
Finally, after over 30 minutes, and nearly having to yell to get her attention (she was delivering more food to people who came long after we ordered, right next to us), our server came over.
When we informed her that I did not receive my meal, and that my girlfriend's order was incorrect (onions and tomatoes present, despite a request to not have them), and instructed her to remove my meal, she just asked if I wanted it to-go.
When your service comes up so short as to completely miss a meal, you don't merely offer to make it to-go.
In fairness, when she brought the check, she stated she'd spoken to the manager, and he'd also removed my girlfriend's burger from the bill.
It was a nice gesture, but last night it was too little, too late. I went home hungry, with a major headache.
I love The Vig, but sometimes it's a major disappointment...
|