We try to avoid this dealership at all costs... We've tried to give this dealership a go MANY different times thinking maybe they've changed but each time we leave kicking ourselves and vowing never to go back. Trying to leave the lot without buying a car is by far the worst.... manager after manager will come to talk you into a car, even after saying "Toyota doesn't offer the options we are looking for in a second car", another manager came and stood behind our car so we couldn't back up. The most recent was this past weekend- we own a Toyota Matrix (with lots of miles, but its paid off so we'll keep it around until it dies) and took it in for a warranty issue, we were told they would order the part and to come back Monday morning... giant waste of time since that is something they could've done over the phone. We called Monday morning and was told "part is here", show up Monday afternoon and guess what... no part, but OF COURSE tried to sell us another car.
PLEASE PLEASE PLEASE AVOID THIS DEALERSHIP AT ALL COSTS.