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  • Crying shame, it is, when a place that I've been touting to family and friends for as long as I can remember falls off a cliff. While they still have a fantastic selection of craft brews, customer service has clearly, and RAPIDLY, fallen to the bottom of their list. Twice in two weeks my wife and I have stopped in, hoping/expecting to get served in a professional manner, only to find ourselves compelled to leave, extremely disappointed. Last week, while staring at several open tables, we were told that, "it will be 20-30 minutes while our servers catch up." Then, just now, we tried again. We got seated right away. After waiting patiently for 10 minutes, I verbally snagged a server who was doing his level best to ignore us and told him I sure would appreciate it if our server would maybe stop by. Some dude comes to our table and makes it clear that he's doing us a favor by filling in because they are, "so busy." We left. He made it abundantly clear that he could give a shit. Seems unlikely we'll be back anytime soon. Sucks! I used to like this place. Too bad their management clearly has their head squarely up their ass.
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