This place is awful. I really can't believe it is a restaurant chain/franchise. The decor is not modern but not rustic either. Just not sure what the theme is. The service stuff is not well trained, had no energy, and they look like they had always worked in places like Swiss Chalet. I am not saying there is anything wrong with Swiss Chalet but this is a $100/couple dining place and I certainly expecting The Keg like standard. After taking our drink order(but all we had was water), our waitress took 15 to 20 min before coming back to take our orders. The breads were diner grade dinner rolls. Where the heck are we? Denny's? The dinner took over 30 min to come for a party of six and four were sub par. The veg. in the salads were dry and not fresh. The cooked veg. side was also very dry and felt like it has been sitting in a warming container for a long time. Two steaks were over cooked. The pasta looked and tasted terrible. The prime rib was decent and the chicken looked good. The waitress never asked if we wanted fresh ground pepper or anything and left. The service was not 'lousy' but was totally unimpressive. Their direct competitors, namely The Keg and Baton Rough, are ten times better in providing a decent dining experience.