I agree with the other reviewers wishing there was an option for zero stars. This service was the worst possible option we could have chosen.
Our business was broken into while we were away on vacation in California. My aunt found Arizona 24 Hour Glass and Door Repair on her iphone so a review wasn't immediately visible. It was 10 at night when the break-in happened so we called them immediately and they came around 11 to board up the door and charged us $350 dollars to put wood where the glass had previously been. That amount it ABSURD other companies only charge around 100 for this.
We were stuck with a plywood door for about a week before out "custom" glass came. They told us they were coming on a Monday a week after the wood had been installed to take our door to insert the glass. They never showed up and the wife called to tell us her husbands fibromyalgia was acting up and they couldn't come that night so we agreed upon 1pm the following day. 1pm rolls around no one is here. The man finally got here around 3:00 with a 13 year old to take the door out. Then left us with a gaping hole. They assured us they would be back at 5pm with the finished door. No surprise they didn't show up again. Instead they came at around 6:30 to board up the hole, and didn't even give me a chance to gather my things and exit the building first.
This morning (Wednesday) they came back with the finished door. It doesn't fit the door frame whatsoever. There are huge holes on every side where our A/C is just being wasted. The top is so much shorter than it should be that our alarm mechanism doesn't catch. There's glue all over the place, its a sloppy mess.
When i tried to complain about how horrible of a job they did the husband started screaming at me and stormed off. This is no way to run a business!
DO NOT use this company ever they have a one star rating for a reason and shouldn't even be in business in the first place.