| rev:text
| - This place was a nightmare bc of the service... I'm going to be honest right then and there.
Came here on a Sunday afternoon and there wasn't a wait. Also, I'm confused on why there is some kind of shabu shabu/ramen thing going on but when I asked the waitress she has no idea what kind of ramen or noodles that they have here....?
Sat down and got to ordering. I ordered the rib eye with the spicy miso broth, with goma and sha cha sauce. The waitress was not helpful at all in recommendations. I asked her which meat is popular and she did not know the answer...
Okay first of all, why is everyone given sesame seeds and a grinder if not everyone gets goma sauce? I think this is a little wasteful but I don't know if the place just has other uses for it. The goma sauce they give you also comes with plenty of sesame seeds in it already, so it just seems a little redundant. I did not enjoy the sesame sauce since it tasted way too sweet and had a weird consistency. I blended it with a bunch of the sha cha sauce to make it a little salvageable.
The food takes a WHILE to come out. Even the broth itself took a long time to come out, when usually that should come out so it starts to get heated. Everything needed had to be asked for - they didn't have the green onions and garlic already on the table, which should already be there. When the food comes, I noticed I had the really cheap prepackaged udon noodles while everyone else had normal udon noodles..? Weird, but I didn't mention it. The food is actually pretty decent, I do wish the meat had thinner cuts though but it's all okay.
Now for the service... I don't even know where to start here. The waitress was completely lost. We would say excuse me and she looked around as if there wasn't a circle of her customers around her (it was a bar setup). My friend asked for more broth since her soup evaporated for the most part, and the girl says that they don't have broth and comes out with a bottle of water... WATER.... She fills her soup up with water and walks away. Tell me why later, the other waiter comes out with a whole kettle pot of soup broth? She was also very awkward in attempting to create conversation.. She asked if the soup was good at first before the water...?? She dropped the broccoli off of my friend's vegetable bowl, and picked it up with her hands and put it back on my friend's plate. When my friend asked why she did that, she said "You're going to cook it anyway haha." UHHHHH...NO.
This service needs major improvements and I wish I knew her name but this is just not going to fly for me, and I have never experienced anything like this. I suggest just not coming here. The only reason I even give it a 2 star is because the food is decent for Las Vegas shabu.
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