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  • Don't ever go here. Customer service is a joke. They cut the piece wrong and admitted their mistakes after install. The installers felt awful and nick the operations manager admits there is an error in cuts and dimensions. I asked for a refund bc of the damage and was offered 1/3 of what I paid and they would take my warranty away if I took the refund! Why? Why? I asked Nick and JIm on voicemails since March 23 and never got a call back. Filed a BBB complaint in which nick offered the owner to reach out to me which never happened. Sinks dip hold water, faucet cuts unevenly spaced, and dimensions of the piece totally wrong. I gave them ample time to respond to me before I wrote a negative Facebook review, and went to the BBB. The company admitted the mistake but won't do anything to fix it they won't even call me to talk. I'm just a number and you will be too. Worst customer service. Consumers be advised! The granite is pretty but it's not worth being treated so disrespectfully. I want to add Chris The owner did come to my house and helped with the faucet holes. He also said no one ever told him about the drains and offered me new sinks after seeing how the water stood in the sink. He also did offer to redo the incorrectly cut piece. Changing my review from 1 to 3... simply because Chris did give me great service. However the process to get to him and the fact of how poorly Nick treated me does still stand. Chris made efforts to make things right and apologized.
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