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| - I had such a wonderful night having my 30th birthday at Cagney's last night.
The food was good, not amazing...but what I had was good. We got a Caesar salad and calamari for our appetizers, which I enjoyed. For my main, I had steak and lobster and the lobster was HUGE! Lobster was a bit overcooked, but I still enjoyed it. Unfortunately my steak was overcooked, so I informed my server who had another steak made for me which was greatly appreciated...but then it was too rare when I got it back again. I didn't want to send it back again and I was full anyway as I ate my lobster and veggies while I was waiting for my steak to be remade, so I just left it. I wanted my steak medium rare, I got it medium well the first time and rare the second time. I'm tired of trying all these expensive steak houses and they can't cook it to my liking. The steak was also lacking a bit of flavour for me. So I'm going to stick to The Keg if I ever have a steak craving. Food...3/5
Service was on point!! My server was AMAZING!! Unfortunately, I can't remember her name. We had an issue at the beginning as some ppl didn't inform the server if they were ordering from the prefix menu they were offering for the Savour Mississauga week. I believe my group and the server were both at fault as the server should have asked if we were ordering off the prefix meal when taking our initial orders as the portion sizes are different when ordering the prefix meal. So our server stated that some of us could not get the prefix meal as the salad we got was a full appetizer salad, we asked to speak with a manager and our server spoke with the manager who stated it was ok and those who originally wanted the prefix can still do so even with the larger salad. Thank you!! This is what great customer service is all about. Also, we got complimentary champagne which was greatly appreciated. My server was so pleasant and polite the whole night and apologized many times for my steak being cooked wrong. Service...5/5
Atmosphere was BEAUTIFUL!! From the outside, you wouldn't think the inside could be so beautiful. I loved the feel and decor of this place...5/5
Overall...aside from the little mishaps, I enjoyed my birthday and I do not regret having it at Cagney's. Customer service absolutely goes a long way and I would probably still go back, probably just wouldn't order a steak....possibly something else lol.
Thank you Cagney's for allowing me to celebrate my 30th birthday with my special ladies!
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