Normally i do not write reviews but i was so disappointed that i had to ask and use my girlfriends yelp account to express my feelings.
We went inside the restaurant around 12:30pm and was pretty empty, maybe about 4-6 tables occupied. We had a family of 6 and ordered with a young waitress. We've waited about half hour and noticed it was odd that pho dishes could take this long so we asked when our food was coming and another waitress said it would be a couple of minutes. We waited for another 15 mins and started to realize that the tables that came after us were getting served their food while we were still sitting and waiting for ours...this raised questions so i asked what seemed to be the more experienced waitress to look into our order and she confirmed that it would be a few more minutes.. As i continued to see dishes go out to other tables i thought to myself that this young and incompetent waitress probably lost our order somehow so i asked the waitress again to go and look to see if our order was even being made and in a minute she came back with the menu saying there is no order for us and who placed it. We were extremely baffled that in the hour we waited, these waitresses did not have the common sense to check up on us and even the first time we asked them to check up on our order they did not tell us which means they didn't even check in the first place!! We got no apology from the manager as well as the young, incompetent waitress and we will never come back to this location. Oh i also forgot to mention that 3 other tables left while we were waiting as they didn't have the patience we did.
I hope these asian restaurants can invest a little time to train their staff for a change.
Also i found it very poor business practice to offer their sizes in medium large and x-large only, what a money grab! Pathetic attempt.