This was my 3rd time at Bianca's. I've been there for father's day and a girls night out and both times were great. Father's day they had a band playing (The Poptarts) and the place was packed. My girls night out was laid back and relaxing. So when it was my grandma's birthday i suggested we go to Bianca's for her birthday dinner. I bought a Groupon for $28 worth of $80 of food. I should of known right there why they were on Groupon. It was Friday July 3 and we all sat down and got our waters.. the only time they poured our waters. Our server seemed like she was in a hurry and wanted to rush us the whole time. We finally went to order and they were out of steak... how are you out of steak on a Friday night.. also the most expensive dish on the menu? She said it was because of the holiday weekend. So i ordered a meatball with my pasta but they only had 1 meatball left. This is an Italian place.. how do you have only 1 meatball? My boyfriend ordered chicken parm and asked for cavatellis instead of fettuccine. instead she brought out both fettuccine and cavatellis as well as never refilling his water. She never introduced herself and if she would have it would of been nice to tell us what she was out of before looking at the menu for 15mins and then have to re-look. The food was good the service was terrible.. and they were out of some main dishes. They didn't even have the fresh Parmesan cheese for our pasta so she just brought us a bowl full of the sprinkle kind. Disappointed and was embarrassed to take my Grandma there for her birthday. Won't be back after that experience.