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  • This is my first time here with my friends because I grew up eating hot pot and have always wanted to try this place. We ordered two hotpots and appetizers and they were AMAZING. The food and atmosphere are fabulous, but the only reason I'm giving them three stars is the customer service here. They are run by Chinese girls who love speaking Mandarin to each other and the Mandarin customers they know. They check up with them more and come by to check/talk. We had a group of 5, which they never came to check on us and never filled our drinks. They're also supposed to serve ice cream with every hotpot order and when we grabbed our server, she said they only have vanilla which we were ok with and then another server comes up to us and says they're all out... They could at least give us a discount or another free dessert... would come back for food but not for the service. I only tipped small for the server because she was the only one who was bringing out the food. The other girl was mostly talking and in the back.
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