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  • I have a rule against leaving a 1 star review before a cooling off period. I've cooled off and I'm still upset. Knowing I was heading out of town on vacation, I booked an appointment at my regular salon but the powers to be at work had other plans for my lunch hour. So I had to cancel with my stylist, but since I had left the house with my hair in a messy ponytail, I knew I at least needed to get it washed/styled before I hopped on the plane. In a pinch I called this place and scheduled a trim and a style. I don't normally get my hair cut elsewhere, but I have long straight hair, how could someone screw up a 1" trim? Oh she screwed it up with ease. I'm not a cosmetologist but I've had my hair cut enough times to know the right way and the wrong way to cut it. We agreed to cut the bare minimum off, she showed me my hair between her fingers as a visual and I agreed and inch at the most was best. 3+ INCHES LATER my hair is a lot shorter. I knew from the way she sectioned off my hair I was rolling the dice, but I figured, the piece of paper on the wall that says she's trained, would indicate she can pull this off, that piece of paper lied. When she was about done destroying my hair, her next client came up and inquired how much longer. She was told it would only be a couple more minutes, so I asked the stylist how she's going to be done in a couple min when she still has to dry and style my hair. She said my apt was only booked for a hair cut, no blow dry, no styling or anything else. Seriously? I made it crystal clear I needed to walk out of there with a finished look. In a snobby tone she said "I can dry it but it's going to cost you $16". The tone implied I should just leave with wet hair. So I tipped her way more than average because the stories I had to hear made me feel sorry for her and left. So instead of running a quick errand and heading to the airport, I had to hurry home and dry/style my hair. When I left the salon with wet hair I wasn't able to clearly see how horrible my hair cut was. Once dried, I could see the random chunks of long hair and the chunks of hair that were cut too short. I've never in all my years had such a chop job. A blind person could have given me a better hair cut. So while sitting in my bathroom crying, I called my brother's fiancĂ© who has her cosmetology license and asked where she was. Luckily she was at home, so we rushed to her house for her to at least make it look like I didn't have a child trim my hair. She was able to partially fix it, but the problem is, once hair is cut off there's not a lot you can do about it besides cut the rest of the hair to match. Never. Ever. Ever. Ever. Ever again will I get my hair cut here.
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