Our medical office has done business with Sam's Copier Repair for more than 10 years. Sam is very knowledgeable as well as very personable. Sam understands that when our three copy/fax/printers are giving us a problem, it is major for us, not a minor inconvenience. After a quick phone call to Sam, he is quickly onsite fixing the problem. We also purchase all our copy products, toner, drums, etc from Sam. He delivers the products we need the same day or next day, and always with a smile. His prices are very reasonable for products as well as cleaning and repair services, and we are very glad to have Sam taking care of all our copier needs.