From the start of meeting the people behind this great company to the end was a very smooth experience. Everyone I met and spoke to prior to having a new Trane central air unit installed were professional and with zero pressure or any moment of second thought to having them take this job. I say this as a expert in the area of reading people. I am a former investigator who has over 10k cases that I handled along with interviews of real live humans. Mike and Paul were very helpful with introducing a special financing that is offered by a major bank for home improvements. The rate is under 10% and could not be offered by our own bank. This was a good move to have piece of mind as the brutal heat comes in for a visit that seems longer than it should stay. Thanks again...