I've always loved this place, been coming here for about 5 years now. But lately their customer service has been disappointing. My last visit the wait to get seated wasn't long considering it was happy hour. But it took us about 45 minutes to order. We felt forgotten considering we decided to sit in the patio, so I went to the front to ask for a waiter, the receptionist said she'd get us someone. We wait 10 more minutes, this time I send my sister to ask for a waiter, again, we wait. I felt stupid going back inside so I called them from my phone & the girl who answered gave me the nastiest attitude. Promised again, they'd send someone until I finally had to ask a waiter that was serving the next table if he can please take our order. He said he would & was actually nice. I think I was more frustrated because I was starving & we had my 1 1/2 year old niece with us. She was starting to get out of control lol. They're usually really great but this time I felt like my business didn't matter which makes me sad because I love their sushi. Will I come back again? No, they've disappointed me too many times. :(