My family will NEVER purchase water here again. My teenage daughter and her boyfriend were having trouble with the water machine outside the store and did not go in to ask for help because the woman (owner??) was busy w a customer and then on her phone. My daughter thought she'd be able to figure it out but then one if the 5 gallon bottles slipped and fell to the ground spilling water all over and supposedly got into the store itself The woman did not offer assistance at all but instead came out and yelled at my daughter who came home in tears. My daughter said the woman kept complaining how everything is broken and is costing her so much money etc...This is no one way to treat your customers and you have now lost our business. I will be quick to tell others about this