We've eaten here twice in the last three months, and had bad food both times. The first time was the extremely greasy potato skins. They were unbelievably bad. I made a complaint after that, and was given a couple of free appetizer cards for complaining online.
The second bad meal was the Jack Daniels chicken. My boyfriend and I ordered the same meal. Mine was fine, and his was awful. His chicken had the weirdest texture, and his mac n cheese was totally dried out to the point of being crunchy. We said something to the waitress, who sent the manager over. The manager removed the meal from our bill.
We eat at TGI Fridays a lot, in different locations, since we generally really like the food. This particular location is a major disappointment.