My group held a weekend training here because it had the most reasonably priced accommodations in Phoenix. We had 2+ days of trainings in their conference rooms and 5 meals here.
Hotel service: PERFECT. Its what the Ritz gets its reputation for and this Ritz does not disappoint. They open car doors, take out your luggage and bring your luggage to your room without expecting a tip. In the conference area, the servers clear away your plate or drinks almost immediately once you finish. If you need a special accommodation - I asked for grated cheese during dinner - someone is close by to happily help you. The bartender walks the room once you sit down for a meal and asks if you want refills - and she remembers what you ordered! We ate a couple of meals by the pool, which is separated by a gate with a funky lock system. Every time I left, someone would notice me leaving and run over to open the pool gate for me. Attentive service is so wonderful!
Rooms: Not the nicest furniture I've seen - wood looks a little shoddy - but the bed is comfortable. I love the turn-down service in the evenings, where they remove all the pillows and prepare your bed to sleep in and also bring you two bottles of water. They also have a full coffee and tea bar with about 4 bags each of coffee and tea and a mini coffee maker that pours the hot water or coffee directly into your paper mug.
Toiletries: All Bulgari. Awesome.
Food: We had a break between meals that included tea and coffee and a bunch of accoutrements like chocolate chips, whipped cream, cinnamon sticks and flavored syrup. Coolest coffee bar I've ever seen. The food here offered healthy options - always salad at meals and turkey bacon for breakfast (they actually had no sausage or pork bacon). And they had tobasco sauce at breakfast - I didn't have to ask for it - yay. Food is generally what you get at an american restaurant, nothing too funky aside from the jicama salad, but everything was good.