My husband and I came for dinner on a Sunday night. After begrudgingly taking our order, the cashier turned and complained "It just won't stop" to her fellow employees in the kitchen. There were quite a few people waiting for food, but I thought a lot of business was considered a good thing?? After waiting almost 30 minutes, our food finally came out; I appreciate fresh-made but 30 minutes is excessive. My husband had the chicken teriyaki and I had chicken yakisoba. The chicken on both was lukewarm, edging on cold. Pretty tough to do after cooking for 30 minutes I would say. Poor food, badly run kitchen, and bad customer-service; we won't be back.