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  • This is a Sales organization. This May I went in for a regular cleaning, they told me I had gingivitis and talked me into buying their dental debridement services. I will tell you the only thing they debrided was my wallet. I first spoke the dental assistant whom they probably train to be as nice as possible and talk to you afterwards so you come back. Then I spoke with Dr. Kaya, who went over my x-rays, and told me a person in my 20's like myself should look into a night guard as well as a root canal specialist for sclerotic gum issues. Now I know the 2008 economic collapse hurt some people, but I had no idea how hard it hit Dentists.. Athena, the Hygienist was worse. She not only tried to sell me additional items such as electric tooth brush heads and whitening services, but she reinforced what Dr. Kaya attempted to sell me. Note that they will also attempt to use the old sales technique of listening to the customer and bouncing suggestions off of that after asking open ended questions. For instance, Athena suggested that I ALSO see an Orthodontist after talking about previous braces issues. So, I went back for the re-eval that's part of the debridement service which I surprisingly didn't have to pay for. Oh, btw they will tell you that all the evals for all of these difference services are free of course, just to make it sound good. Now I am never coming back. I wish I would have refused the debridement service, received x-rays somewhere else, and compared the two. Then I would have proof of fraud and would obtain a lawyer to sue for justice. In fact I still might sue.
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