I actually read all of the wonderful reviews for this one and decide to go in.
I went ahead and made appointment for my car on my day off 3 days in advance online. Seemed pretty easy. Went in 15 minutes early from my appointment, got checked in. Wasn't given a time estimate for they would be done but since I had appointment I figured it wasn't going to be very long. Boy, I was wrong. 1 1/2 hours later my car hasn't moved. Went up to the front to ask what was going on, they said they had a few cars in front of me. I asked "Well I made a appointment online, does that count worth anything?" He replied "No, not really. You still have a hour wait time." Towards the end of this forever wait time this brunette young girl, came in and stated that she has something wrong with her car. Another employee went ahead and stated "Sure go ahead and bring your car around back, I can look at it right now." My car still hasn't moved from the front of the store. I was so upset, I just left.
Best part of all, when they had to go and look at few things in the car to get the paperwork started, the guy couldn't even figure out how to open the hood of the car. I ended up having to go outside and show them. Made me feel very uneasy.
I wouldn't recommend this place to anyone under any circumstances.