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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

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  • I wasn't a fan of their food. It wasn't amazing or anything that stood out. I like that you pretty much customize your burger but it definitely isn't one of the best burgers I've had. I am however very impressed with the customer service I received. I don't remember the two names of the ladies who helped me but they were awesome. One was an African American cashier and she really helped describe the menu and popular items to us. When I received my onion rings there was a hair on top of the order and I instantly pulled it off so the cashier and another lady could see that it was there before I grabbed it. The Caucasian lady seemed like maybe a manager or something and she was extremely rude and made some comments about how she would have no idea where that hair would come from since "no one cooking has that color hair" ... Ok honey but clearly you see me pulling this strand off my freshly made food. Another African American worker who was a cook actually came to our table later and was asking what she could improve on. I thought that was really admirable and awesome because I've never been anywhere that does that. She went out of her way to help us with things and ask where she could be better and even asked if we would like our food remade. Super impressed with both of those ladies customer service skills and felt really good after leaving.
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