Randy (Sales Rep) was very knowledgeable and helpful through out the process. He assisted with any questions I had throughout the process and made sure that the move fit into my budget. Aurea (Coordinator) was very professional and "on point" with the scheduling of my move and quickly assisted me with my claim for my couch when it was delivered with a cracked support. Kevin (Driver) was very helpful with staying in contact with me during the transport. He even arrived a few days ahead of schedule and arrived at the time he said.. The overall professionalism and commitment to the customer exceeded my expectations which made this an easier process to coordinate my move. The only reason I'm not giving 5-stars is because my couch was broke sometime during the transit and I'm still waiting on Allied to call me back about it.