If I could give zero stars I would. Went to Sprint to have them "cut my bill in half", and they just about DID! When you call them or go into the store, they could give a crap. My number and my husband's are on the same plan. I pay the bill each month but though they will surely take my money, they won't talk to me! Well guess what, they won't have to anymore! One by one by one they will lose customers. I hope everyone who reads this goes somewhere else. Am going out to dinner for prime rib tonight to celebrate the $70 a month I won't have to be giving them any more!