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http://www.openvoc.eu/poi#funnyReviews
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  • IF ANY ONE HAS VIVINT BEWARE!!!! This is by far the worst company We have ever dealt with. We've had their system for a year and they've come out to fix their panel probably once a month. Always saying our system was "outdated" ...Their customer service is an absolute joke you're going to be on hold for about 30 to 45 minutes depending on what you're doing ... and if they feel that they cannot solve your issue for some reason you're going to be disconnected. Magically! Them having all your information they don't call you back. We had to go into a legal situation to get our contract terminated, for they wanted to charge us $400 to disconnect the service that was never provided correctly. They finally terminated our contract and this incompetent company shuts off the wrong account. Really, how is this company in business ??When I call to fix the problem I was on hold for 45 minutes I talk to three "supposedly" supervisors and a Gina Fowl, which was completely rude talking to me like if I was too stupid to understand what she was saying. Transferred me to a Taylor Jensen after waiting 45 minutes and then I was magically hung up on or disconnected or something voodoo happened!!! Magically the call dropped ... beware of this compAny ... Due to my experience I do not recommend this company for anything... this company does not provide any service that they say that they're going to provide. They charge you for random false alarms that NEVER happened... You have to call the company be on hold 30 mins, you'll be transferred to three different departments because no one knows how to help you... runnnnnn!
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