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  • We have been using this location for the past couple of years. Until the past 2 weeks there were no problems. However, it seems they have hired lots of new staff and I don't think I will be back. We use dry cleaning services on a weekly basis. Last week we dropped off 7 shirts and 2 pants. We went back the next day and they gave us 4 shirts and 4 pants. Luckily I looked through them before we left because they had fully intended to give us some other mans pants. In addition they had lost three shirts. They told us they must have misplaced them and to come back the next day. The girl clearly wasn't sure what was going on and did not seem to really care. The next day when we went back they gave us two of the three shirts. They said the last one was still in process but assured us it wasn't "lost". At this point my boyfriend paid for the two shirts (even though one was still missing and they had already made us come back once). I went about 3 days later to see if they found the missing shirt. Well they did after about 10 minutes of searching. Apparently it was placed in the wrong alphabetical area. The employee then asked for me to pay for it. I told her I didn't think I should be charged considering it was the third time I'd come to get the shirt and it was lost for over a week. She had to go in the back to talk to her manager and then finally gave me the shirt free of charge. After having multiple missing items and being give someone else's laundry I am very hesitant to use this location in the future!
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