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  • Very bad bad bad customer service. It would have been a good if it wasn't for their employee maltreating customers. I have to write an email for their bad service which is located on their receipt. My kids got a free smoothie from school and ordered two additional for my other kids. I'm very very disappointed at your counter personnel specially Makayla. At first my two daughter came in 5 years old and 10 years old. My 5 years old says this store is very very nice. Then my daughter says that Makayla said to be quiet to her. Then when they were ordering my daughters looked at the menu and did not get it so she asked Makayla but Makayla said read it yourself. While my 10 year old daughter was having hard time understanding the menu, Makayla said why are you even here if you can't read it yourself it's for adults ONLY. I'm very disappointed when I heard this so my daughters called me from the car and told me about their orders. I told them to get in the car instead and I will take over her order. I waited in line for about 15 minutes and I was wondering why paying is taking too long. I thought it should be fast because they only need to pay. Then finally I reached the counter and Makayla told me that I can't pay yet coz there's other order before me. So I told her I waited in line like everybody else so why Can I pay now. So when I said that she says okay I'll take your payment. Then I asked her how long do she think it will take, she said I have no idea. I'm sorry to tell you but this is just bad bad customer service specially when ur in a rush. I left the counter anyway, and asked the other lady on how long before my order is ready coz I have to go. The lady says it's ready but of course I have to wait for Makayla to give it to me. This is our first time coming here but me and my daughters experienced a really really bad customer service for the first time. I have gone to store that are not kids friendly but they never ever mistreated my kids like how Makayla treated my kids. Anyway, in return the smoothies are good and my kids loves it. My youngest one even asked for more. We would love to come back but I don't think we will again just because of this really bad customer service.
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