I called to get an appointment and the person who answered the phone transferred me over to appointments. Nobody answered. So I called back to the main line. This time a different person answered and said it is a new phone system and they have had problems with it. She gave me the direct line and told me to call that number and there should not be a problem. Nobody answered. I GIVE UP!!!!! No need to spend all day trying to get a business to answer their phones so that I can give them some of my hard earned money!!!!!