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| - Just Opened and if the poor service and high prices keeps up it might soon end up Just Closed.
I miss the New York delis. I had looked forward to Canter's coming to Summerlin. As it turned out, the place is infested with astronomical prices and infinestimal service. My brother was so disgusted by his $20 pastrami sandwich plus $3 for a side dish that he wrote his second Yelp review.
I knew that Canter's was opening a second Las Vegas location on the Strip. In the front of my mind I knew that if a pastrami sandwich is close to $20 in Summerlin, it would be off the charts expensive on the Las Vegas Strip. When all is said and done, I wasn't chomping at the bit for this Canter's to open.
Throughout this week we'd pass through the Linq between the Orleans shuttle stop and the Strip. Near the High Roller on an empty storefront door there was a small sign saying that Canter's is Coming Soon. I was surprised when I was walking in the Linq when my olfactory senses alerted me to Canter's. Only a few hours ago, it was an empty storefront. Canter's had just opened a couple of hours ago. Expecting price shock I asked if there was a take out menu. The friendly lady said they had been open about an hour and that I can take pictures of the menu. I did just that, then outside the Linq evaluated the choices. Astonishingly a pastrami sandwich on the Strip is a few dollars less than the exact one in Summerlin. And astonishingly, this deli does not offer the very popular deli staple: kosher. However, they do offer an egg salad sandwich, which is not too common in Las Vegas. So, I followed my olfactory senses back to the aroma of deli food. Disparite from the majority of the menu, the price for the egg salad sandwich is fair. The egg salad sandwich with the choice of bread (including a bagel) and two sides is $9.25 and a bottomless plastic cup of a Coke product is $3.
The same friendly employee that greeted me a few minutes previous nicely told me to seat myself. In this large room filled with Canter pictures and a new restaurant scent, I sat myself then waited and waited and waited. I'd even change my seat to the center of this uncrowded newly opened deli. Finally a server asked me what I wanted to drink. A Coke ($3).He'd place the drink on the table then the service disappeared. It seemed that I likewise disappeared. Servers just passed me by. Service was nonexistent. I'd see the staff standing at the entrance of the kitchen. I'd even see a manager seated at a table across from me that failed to acknowledge me. Then there was an employee sweeping that failed to acknowledge me. Nobody offered me a menu, although I assume that I was supposed to take one when I served myself. After approximately twenty minutes of being the invisible man, I preferred to be a visible man and exchange my hard earned money with a waitstaff that acknowledges me.
On its first day of opening, Canter's does not have a bug to fix. Just common sense! If somebody is seated for twenty minutes without a menu, there is a good chance that he might want somebody to acknowledge him and place a menu on the table so that he could order something. Possibly even a $17 pastrami sandwich. Canter's needs to offer more deli food that reflects on their original location. This includes Kashe. Finally Canter's needs to rethink their pricing strategy.
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Reviewer's note: I gave 2 stars instead of 1 optimistic that the Management team will read this review and fix the issues discussed in this review. Las Vegas has a shortage of delis. If Canter's Management addresses these drawbacks it has the potential to provide a much needed good deli in the Las Vegas market.
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