Ok so it's 8:00 PM on a Tuesday and it's 85 degrees in my house. I call a couple of places and one says they can come in the morning. The other says not until Friday. Not good. I call TNA and get an answering machine. I don't leave a message because I need to get someone out quickly. A few minutes later the phone rings and it's TNA apologizing for missing my call. I tell the lady what's going on. She asked where I live. She says she has a repairman in the area on a call and can come to my house next.
Derek arrives at my house around 10:00 PM. He assesses the problem as a slow refrigerant leak. He, unfortunately, didn't have any sealant but could at least refill the refrigerant. I asked him to go ahead and do that since it was late and my house was too warm. $200 and my house is cooling off. He was here for about a half an hour. I'm happy with the service I received from TNA. By the way they only charge 20 bucks to come out and look. Far less than other companies. I will definitely recommend them to family and friends.