About: http://data.yelp.com/Review/id/PK9FjzTB5G6gzY_7j-kozQ     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • I don't like writing bad reviews as I know it can hurt a business. However, I feel I would be doing future patients a disservice by not sharing my experience. I scheduled a new patient appointment specifically requesting a flu and strep test. Over the phone they informed me they could complete these tests same day. Come to find out they don't do same day tests and had to send to a lab which took 48 hours to receive test results and since I went in on a Thursday the results wouldn't be back until Monday. When I asked what am I to do over the weekend I was told by Dr Ferguson "I hope you feel better". I was told the office would call me with my results the following Monday.....4 weeks later I hadn't received the results and had to call 3 times in order for anyone to get back to me. I also received a $248 lab bill after they told me they chose a specific lab in order for it to NOT cost me more than $100. Overall, awful customer service from the front office to the office managers front and back: Cynthia, Destiny and Sabrina, poor communication and I truly didn't feel they cared to try and help me or see my point of view. They could benefit from training in customer service and clear communication. Also, my husband left a message to schedule an appointment over 3 weeks ago and never received a call back. I asked for Dr Ferguson to call me which I know Dr's typically don't do, however, I thought he would like to hear how his staff is handling patients and I was told, "he won't be calling you, he doesn't do that". I'm not sure how they keep patients, but we most certainly will not be returning.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 95 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software