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  • If I could, I would give this restaurant no points at all. It was probably one of the worst experiences I have had since a long time. I had been craving Italian for a while and thought since this is so close to us we should give it a try. As we entered the restaurant there was nobody there to seat us. We waited there somehow confused wondering if we have to seat ourselves maybe! Then after a couple of minutes, a girl came towards us and told us that it would take 5 to 10 minutes, where clearly in a restaurant with a capacity of close to 350 seats, there were at least 200 seats still available. So I didn't understand why we had to wait 10 minutes while she and another girl were just standing there and talking. Then after 5 minutes she finally brought the menus and seated us. Ok, the ambient is very nice and it gives you a little bit of a high class feeling. But unfortunately nothing else in the restaurant is high class. We ordered a glass of red wine (Chianti) for $11 and a pomegranate soda for $2.99. We ordered the bread sticks that came with a marinara sauce and a Alfredo sauce. The marinara sauce tasted like the one from the food court and the Alfredo sauce tasted really dry and bland. The bread sticks were dry and not so fresh. I have had better ones at Olive Garden. At this point I was so hungry though that I didn't care so much. Then I ordered the eggplant Parmesan with spaghetti. Well, the spaghetti didn't come until I asked where they are. He admitted that they had brought me the wrong order and that he would bring me a side spaghetti. But he never apologized for it and only tried to justify it by saying that it happens and the cook is busy. He did bring the side spaghetti with marinara sauce. Then I had like 4 bites of my food and couldn't take another bit. The whole thing tasted worse than a food court Italian place. Marinara tasted like out of a jar and the side spinach was just bland and nothing special. I was very disappointed in my food and we let the waiter know. Half a minute later, he is standing there with the manager and another waiter and they are discussing this about 10 feet from us, then whispering and looking over! Then he came back and apologized and asked me if I wanted anything else but gave us this look, that made us very uncomfortable. To top everything the waiter lost our credit card at the end and we had to wait 15 minutes watching them looking for the credit card. We definitely wouldn't go back there as the quality price ratio wasn't fair at all. This was just a terrible experience and the manager didn't even try to make up for it.
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