So I used to love this establishment. When I first turned 21 my friends and I would always go to west end for $2 Wednesday's and were always there on the weekend. It's small.. play good music.. crowded but not overly.. and the bartenders are always good and fast.. and can make a mean rainbow shot. After hitting a certain age of 24 it was less going out and more 'brunching'. Their Sunday morning brunch is amazing. The staff is nice the food is awesome and so is their drinks. So when i wanted to do my birthday brunch for 15 of my girlfriends I called them seeing if they could accommodate. They said they would. I sent out the mass facebook invite and told all my girlfriends where it was. Well some people wanted to bring a friend and when i called to confirm my reservation a week later i asked if they had room for 5 more. He said no they can't handle 5 more. I have worked in the restaurant industry for 7 years and understand large parties. I even explained that we'll sit at the bar were not fancy we don't need everything coming at the same time. We just want to have a casual good time and drink mimosas. He told me he doesn't have enough staff (1 bartender/1 server) and that he doesn't want to deal with the hassle. I've been there many times on Sunday's and there is more than 1 server. And what if the restaurant was filled with walk-ins which it usually is.. you going to turn them away because you don't have enough staff? Mind you he is telling me this 4 days before my birthday brunch on my birthday. So even if my '5' extra people were walk-ins he doesn't want to deal with it. This just sounds like he was in over his head and he told me yes when he shouldn't of.
He lost myself and 19 other ladies.. and probably some more since some of us are Lakewood residents in business. I booked my birthday brunch with someone who is accommodating and even took my reservation after i told him I booked with someone else the week before.
Really this place is a nice place to go.. just don't try to book a party.. they don't know what they can and cannot handle.