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  • I came in to get something healthy on my day off work and left fuming mad. I had recieved a $5.00 off coupon from a Yelp event. I picked a juice that was $7. 7-5=2 right? Well, I was surprised when she said 3.50. I said that's not right because it's 5 off. She said well it's tax. I said over a $1 in tax. So then she tapped it down to $2.71. I knew it wasn't right. I paid then I asked for a receipt. I asked if I have a receipt option, and she said "I text it to you and emailed it, we're paperless here." And she proceeded to help the next customer. I moved out of the way and pulled it up (the email), and the attached picture shows I didn't get $5.00 off. Just $4.50 off after I questioned the price. I took my concern to the other front staff, and they asked the cashier to pull up the transaction. She told them "I didn't know how to take $5 off." I showed them my emailed receipt showing I didn't get my full discount. The gentleman handed me $.50 and said "does this help?...I'm sorry..." I told him he should not have to apologize for someone else's rudeness. It should not matter if I had a coupon for 5 cents off or 5 dollars off... I should get my full discount. I also said I would not come back because I didn't do anything for her to treat me like that. Then the cashier said "I'm sorry if you took it that way sweetheart" in a very sarcastic tone. I told her I'm not her sweetheart and that's not how you apologize. She wanted to carry on mumbling things while her staff was repeating to her to stop talking to me that way. I repeated again that I would not come back if this is the treatment you get for using a coupon and questioning it if the math is wrong!
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