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  • I have had great personal experience with Ashleys working with Rocko. I did not have him as a sales rep this last experience and it was not good. Not only did I have to wait 45-60 min just to purchase items we had already discussed over the phone, but this agent added the 5 year protection plan without telling me. She told me I had it, but failed to let me know there was a charge. I ended up calling her on it and cancelled it. I really don't appreciate other people spending MY money. In my view this was very unprofessional and very sneaky. It gave me the impression that she was just trying to increase her commission.
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