This is long time due review I wanted to get out there after a recent incident!!!
We visited this restaurant a year ago and we were recommended this place by a very close Friend that makes frequent visits to this place.
It was my wife and myself. The food was 45 mins late on a Sunday. It wasn't even busy.
After flagging down the server couple of times our food was brought to the table.
We had never eaten here before so had no idea what the specs were of our order.
I was about to dig into the food that was put In front of me and the server came by quickly and snatched the food off my table. They had set down a wrong order for me.
He did not say anything prior to grabbing the food and just took off with it.
I was hungry after waiting for 45 mins and was already breathing over the food that was left for the time it was in front of me.
The food was taken and put down in front of another guest which I thought was so unhygienic.
I complained to the manager and he comped our food and asked us to try the place again. He also took the food away from the other guest or that's what I was told.
After a year I wanted to try the place and so called in to make reservations for our anniversary.
The hostess who answered the phone was so distracted over the phone and asked if I could be placed on hold.
She came back after 5 mins and I explained my reservation details. She mentioned that they were booked but had a lounge space that we could have. I wanted to get more details so I could have something organised for my wife as it was a surprise for her, the hostess put me on hold again. This time she returned and I could hear the guests in the background but she wasn't saying anything. I kept trying to get her attention but it was a waste of 15 mins to just book a table.
I am sorry to say the food is good at this place but sometimes the servers and hostess are a bit arrogant.