Food is teriffic, however their customer service is lacking. What's more upsetting is they didn't follow thru with what they promised. Ordered $80 worth of food on Dec.17 for carryout. Assuming everything was given to me seeing I wasn't the one that ordered it, I was just the person picking up. Got home only to realize we weren't given the $11 Caesar salad. When I called to tell them, the hostess on the phone stated...oh yeah here it is. I simply asked to have them just remove that amount from my cc card, seeing I wasn't going to make the trek back out to pick it up as it was a recent snow storm. She stated she couldn't remove it, but would send me a gift card for the $11 instead. Here it is 2 weeks later and no gift card. Can't rate them any higher based on the lack of follow thru.