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  • Blast fitness is run by unprofessional and careless employees (even the managers). I showed up to a Zumba class one morning and not only was the instructor 20 minutes late to teach her own class but ended up leaving 3 minutes after. She checked to see if anyone was coming into the studio and didn't even take the time to wait for more guests although she had wasted mine and a few ladies time for being late. Their classes are not structured and aren't run well at all. My second example includes me being over charged for my membership - when I signed up it was a seventeen year old girl who took care of my boyfriend and I and it was her very first day she mentioned. She had told me upfront is 30 dollars, 20 dollars each month after that and the 49.99 annual fee would be charged in 2017 so I wouldn't have to worry about it this year. Well today I noticed the 49.99 charge so I went in to talk to the manager and he stated that promotion hadn't been going on recently so "it was a miscommunication". Although mine and my boyfriends listening was very clear because I wanted to know exactly what I was getting for this membership. SO not only did the employee lie to me upon beginning the membership or was not trained properly in giving direction, I will I not be getting my money back and the assistant manager said I probably heard it wrong.... And it's such a process to cancel the membership. NOT WORTH IT. And the hours are not correct on the website.. Lots of machines are always broken... The water vending machine has been broken for months... The sauna is ridiculously tiny! And bathrooms are dirty
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