With all the bad reviews on customer service, I was ready to have my head bitten off as a small offering for some Asian pastries.
Instead, I was happily surprised to be helped by a young, quiet and cheerful girl. I selected my breads from the cabinet and she sealed them all individually. I ordered an iced Vietnamese coffee with boba. The boba itself is delicious, but as other reviewers have pointed out, it's a powdered drink. I was a little disappointed in not having a legitimate Vietnamese coffee. But it was drinkable, and I enjoyed the baked breads I got. The chocolate bread had a filling with a strange consistency--I ate all the bread and pulled out the filling. The cream bun was moist and soft, filled with a sweet cream that was superb.
They offer sweet and savory breads, and lunch items, like teriyaki and katsu. They also have an assortment of cakes and cookies. I'd return for more of the breads and maybe tea or a smoothie instead!