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  • Do NOT go to this salon if you are requesting any sort of complex color!!! I made an appointment based on Yelp reviews and this was a MAJOR mistake! I recently moved to the area and previously had my old hair dresser do balayage/ombré. She knew going in I already had this hairstyle. I will admit that my hair was grown out because of moving/lack of hairdresser. Natalia refused to do my color because she didn't feel comfortable and didn't want an "experiment". Her excuse was that she didn't know the formula that my old hair dresser used for the brown and because the brown was an artificial color... she didn't know how the blonde (the blonde needed to be moved up into the brown because of growth) was going to pull and toner will wash out. She would like to see "virgin" hair or have done it herself (she never wants new clients?) to feel comfortable on the correct formula. She even asked me to call my old hairdresser (actually... she called my old hairdresser my "friend"... like I did it at home with a friend) to see what she did!!!! Was it semi permanent, Demi, permanent... What!? You are supposed to be a professional hairdresser!? I asked what she felt comfortable doing and she looked at me blankly and didn't have a logical answer. What I can respect is the honesty but I was in disbelief! What do you even say in response!? Um... I respect your honest, get me the heck out of here before I cry? I came home crying to my husband because of how awful she made me feel about myself and hair. I just moved here 4 months ago and this was my first experience with a hairdresser... feeling ashamed and down. My husband called every salon in the area until he found an appointment for me 2 hrs after this mess. Thank god he did because the true professional hairdresser he found didn't bat an eye (I didn't tell her the unprofessional mess I went through the hour before) and guess what? My hair turned out amazing without her even touching the "mystery" brown that supposedly wouldn't pull a blonde good enough for Natalia's super professional "standards".
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