I really liked the food. The aroma of the grilled chicken was seductive and I just couldn't wait to get my hands all over those tender and juicy Latin...chicken goodness. It's the type of smell you won't mind lingering in your car.
We got a box of grilled chicken, salad, fries, and dipping sauces: pesto, and cilantro. The chicken itself is super flavorful on its own but dipping it into the sauces takes it to another level. I keep switching back and forth between the sauces we got. "I think the pesto tastes better but let me dip in the cilantro sauce. Mmmmm...the cilantro sauce is better. What does the pesto taste again? Oh, man it's so good. Lemme try the cilantro sauce again." Next thing you know, both sauces are gone! Going back to the chicken...it's covered in herbs and there's a hint of citrus in there. The flesh is so juicy and tender. The Crazy Chicken should be shaking in its boots right now because this place is good.
However, you have to have about an hour of free time and loads of patience. The drive-thru line is long and does not move. We waited 20 minutes in the drive-through before deciding to park and just order in. That took another 20 minutes + more time for the food to be ready. So much chaos and not enough order and organization. This place just needs to be managed better and could learn a thing or two about expediting the entire process. We came here after dinner rush (9pm) and I think they were still just dealing with dinner rush for the past 3 hours.
I will definitely come back but not until after a month or two when they get their act together.