Sadly this place has been plagued by bad ratings with yelpers who barely have 10 reviews. In all honesty, this place isnt so bad. I've been getting my eye brows waxed here for awhile (like 3 years). It convenient to get it done on lunch or right at 5 after work. The shop is always clean. Ive seen some pretty crappy nail salons and B&T is not in that category. Everyone is friendly, they have chill music and a pretty salon. For a random nail salon downtown, it isnt bad at all. Haters gonna hate