Okay, it's true I'm rarely in "need" of a staples or office max or any of those places. But, just so happens that I needed to print something that was emailed to me so I popped in to this staples in the same parking garage as Marshalls. Practically empty, girl was very matter of fact at the fax and print counter. In and out in 3 minutes. Could have been at least friendly and she never gave me the option to receive an email receipt. Not hideous but customer service could have been better. Parking is great in said parking garage unless you are there at a popular time...good luck with that.