My family had a wonderful 4 night stay in the Renaissance. The service was excellent from the moment we walked in. Hugo and Rocco were very helpful and had great tips and recommendations. The staff in the downstairs restaurant and up on the terrace were attentive and friendly. The door men were also very helpful and personable. The room was clean and beautiful. I have absolutely no complaints. Fantastic! Thank you so much and we can't wait to come back.