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  • So far terrible, long waits, poor service. I have had the car 2 days and driven 20 miles in it. I did not drive it yesterday but noticed last night there was a pool of some liquid under the car. It is still there this morning, so i am assuming it is OIL( now ruining my driveway) So I called them and after 10 mins I am still on hold!!!!!!!!!!!!!!!!!!!!!!!! We'll see if they do anything!!!!!! Still on hold and its now 14 minutes. So they sent someone round to change out the car and supposedly clean up the driveway. The driveway is a MESS. Then she took the car to an oil place(funny it took her 2 hours to get here and 1/2 hour to HA clean the driveway. But the "Manager, Terry Smith!" managed to call back within 2 hours to say the oil leak was MY FAULT, I ran over something. I had only driven the car 16 miles!!!!!!!!!!!!!!!!!!! Now I don't know when this "Leak" started but i suspect it was already leaking when I picked it up at the Cobblestone location on Alma School Rd and that the place is deliberately trying to blame me so that I will not go after them for my MESSED UP driveway. How UNDERHAND IS THAT!!!!!!!!!!!!!!!!!!! Shane on you Alma School Enterprise, you get my rip off award for lousy underhand service! So I was supposed to get 2 calls according to enterprise. One from a VP(never heard from him) and one from some guy named Steve Montoya(714 624 7668 in case you ever need help!!!!!!!!!!!!!!!) He was full of it, he was sorry, he was going to fix it. Gave me his personal number and told me I would hear from someone about cleaning up the drive. Guess what, his phone number is ALWAYS BUSY and I have not heard a WORD FROM ANYONE IN OVER A WEEK. Once again ENTERPRISE, you get myRIP OFF AWARD for lying, service(HA)and honesty(NONE!)
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