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  • I used to love this place when they first opened. But I have to say, that lately it seems as if they staff the store with exployees who just left Best Buy, they may seem like they know firearms to the inexperienced shooter, but for the most part they make it up as they go. Every time I go in there I have to fight someone to give them my money. I walked to 3 different registers with product in hand, but the people behind the counter were too busy having converstions to pay attention to me. I finally dropped my stuff on the counter and left. Only then did they pay attention. No worries, I went to US Autoweapons next door and dropped a couple hundred dollars. I let my membership lapse, the range is nice, but the staff are pretty hard to deal with. Every time I would go in there, they would get my membership mixed up with my familys. It only took 2 years to get that straightened up. And their gunsmiths, forget it. And forget about ordering a gun and having it shipped there. The one time I did that, it had come from a dealer in another state and arrived in 24 hours. But they sat on it in the warehouse for 4 days before I could pick it up. Ordering a part for a gun was another 2 month ordeal. And a warranty return on a line of holsters they would carry took 2 weeks and 2 different managers. I used to spend a ton of money on shooting and the related accessories, and every time I try to like SGC. But it seems that their customer service gets worse with every single visit. They have the attitude that they have become so large, they don't need customers. I find that very frustrating, and a bad business move. Even more so when theres a shop 40 feet from their door that carries the same stuff, and is much more friendly. The only plus side is they are sometimes the only local store to carry certain items. But I find myself ordering more and more stuff on of the internet.
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