Cold stone is a classic but the 3-star rating is more geared toward their service as their service was just mediocre.
They always say they will sing when you put money in the tip jar, but sing they did not!
I had my 8 year old nephew with me and I always appreciate it when people take the extra effort to make him not feel so shy but no extra effort service-wise was taken. I'm not saying the service was bad; it was simply OK.