Check in to get your tickets is the usually short line. We missed about 10 minutes of the movie, even though we got there with plenty of time (or so we thought) because the concession lines moved at the speed of nothing (there was only one person tending to that area). Once inside the theater, it was hard to find our seats. The chair are comfy, though. I might give them a try once more to see if the experience is better the second time around.