I just signed up at L.A. Fitness on Arizona Avenue yesterday and they were so friendly. Michael gave me a tour( he was so patient and friendly) and he introduced me to the owner. The owner was friendly and made me feel very welcome. I have read the good and bad reviews and I can only report on my own experience. I will write another review in 2 months and see if my experience has stayed positive or has changed. So we will see what happens:)