When I called the company, a well informed lady quoted me window prices over the phone. No up selling was attempted. A prompt appointment was set up on the phone and the lady assured me the installers would be prepared to do the install on the premises, each screen and frame made for each specific window. Troy (the installer) and his helper Garrett showed up exactly on time. They were well groomed and ready to do the job. The job was modified to address my concerns and I could not be more happy with the results. Each screen fits perfectly and will be easy to remove for cleaning. They took away the old screens, the price was very fair. No ordering and waiting. Boom done within a couple hours. 13 Windows, each measured and fitted perfectly on the spot. I would highly recommend this company 100% without hesitation. All work and installation was done from outside. They did not need to enter the house to do the job. I was amazed!